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"Not my fault, I just followed the procedure!"
Hear from Top Procedure and Human Performance Experts

Join us for a discussion forum as top industry experts address better and best pratice methods for building sustainable procedure programs. This cross-cutting discussion offers experiential real life scenarios and proven practices and processes to maximize procedure value.
Many plants go through the motions and often high expense of producing and maintaining procedures complying with the letter of the law, but fail to provide adequate usable and effective content.
Our panel will help you better understand the pinch-points and provide valuable suggestions to avoid the significant unintended consequences of poor procedure practices.
FORUM PANEL
Rob Fisher, President Fisher IT
Jack Hardy, Vice-President, Global Procedure Services
Ric Barreth, Senior Partner, Human Centered Solutions
Elliott Lander, Managing Director, ATR, Inc., SmartProcedures
TOPICS COVERED
• Why your old procedures may be ineffective and costing you a fortune
• Effective use and adherence
• Creating usable procedures for humans
• Why your IT department may be your procedure program's biggest nightmare (or your best friend)
• Costly procedure program mistakes
• How to improve procedure content quality
• Protect yourself from compliance and legal consequences

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WHO SHOULD ATTEND? If you have responsibilities including managing, reviewing, or writing procedures, including:
- Operations managers
- Procedure managers
- Procedure writers
- Procedure administrators
- PSM, HS&E and training managers
- Document control administrators
Ric Barreth
Human Centered Solutions (HCS)
Senior partner with over twenty years experience in the field of plant operations and human performance.
Expertise in human factors and management systems spans staffing, work processes, training and performance support systems, control building design and procedure design.
Former executive and senior consultant in operations training and performance support company as well as former company representative to Abnormal Situation Mangement (ASM) Consortium.
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Rob Fisher
Fisher Improvement Technologies
Rob has extensive experience in performing investigations, designingperformance improvement systems, designing and improving corrective action programs, designing and running procedure programs, and educating staff. As a previous owner of these areas, he brings an implementation mentality to consulting.
He was involved in developing the nuclear industry standards for both human performance and procedures. He has successfully consulted for nearly one hundred companies in various fields including manufacturing, power generation, power transmission and distribution, and numerous Department of Energy sites.
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WHEN: Date: April 7th, 2010
Time: 9:00 am- 10:30 am (US Central standard )
Please call for additional dates.
Jack Hardy
Global Procedure Services
Jack is top nuclear procedure consultant with over 30 years experience in all areas of Procedure programs. His experience includes multiple roles in Nuclear Operations as an Auxiliary Operator, Reactor Operator and Control Room Supervisor (SRO) and served six years in the U.S. Navy.
Jack has extensive experience in developing training programs and materials, designing procedure process systems, designing and improving human factor and human performance tools for procedures, assessing, designing and running procedure programs, and educating management and staff. He has been involved in developing multiple industry standards for human performance, procedures and procedure use and adherence.
He is a principal owners and Vice President of Global Procedure Services, LLC.

Elliott Lander
ATR, Inc.
Managing Director and founder of ATR, developers of Vanguard SmartProcedures. Mr. Lander has over twenty years experience providing advanced technology solutions to the processing industries.
His experience includes process engineering, dynamic simulation, technology sales and consulting services.
He is chief innovator at ATR and speaker at industry forums on topics such as Aging Workforce, Advanced Procedure and Work Guidance Technologies and Human Factors in the Process Industries. |
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