The Global Leader in Procedure Management Solutions

Document Conversion Coordinator

About this position

The Document Conversion Coordinator’s mission is to coordinate procedure digitization projects for ATR’s current and future customers. This highly analytical, attentive individual will be responsible for the migration of Microsoft Word documents into HTML using ATR’s proprietary tools and methodologies.

Reports To: Manager, Digitization

Status: Full-Time, Exempt

Location: Houston, Texas



  1. Communication & Coordination: Clearly articulate and manage flow of complex technical information between ATR team members, free-lance contractors, and outsourced companies. Act as the communication liaison between ATR and the customer on all digitization-related matters, delivery information, tracking sheets, and imported procedure reconciliation.
  2. Digital Transformation: Ongoing evaluation of digitization activity and progress reporting to Customer Support Manager. Support ATR’s project team by creating the necessary tools needed for project tracking. Conduct basic HTML editing, troubleshooting, and testing while escalating anomalies, issues, and bugs to the development team.
  3. Production and Implementation: Assist in the implementation of an agreed upon digitization process and associated deadlines. Bulk export and import of procedures from an internal environment to various customer databases. Evaluation and approval of equipment lists and verifying scripts against the original loads.
  4. Quality Assurance & Quality Control: Conduct testing to ensure quality of exported procedures across multiple servers and locations. Collaborative proofing, reviewing, and approval of workflows within the digitization process to ensure consistent finished content. Ongoing troubleshooting of digitized procedures.
  5. Sales Support: Assist the enterprise sales team in developing and digitizing procedures for demo purposes.

Key Competencies

  • Ability to multitask, prioritize, and meet aggressive deadlines.
  • Strong attention to detail and proven analytical skills.
  • Quick learner, well organized, reliable, and eager to leverage new technologies in a dynamic team environment.
  • Excellent verbal and written communication, organization, leadership and interpersonal skills.
  • Familiarity with different operating systems and platforms.


  • Bachelor’s degree preferred or equivalent experience.
  • Beginner to intermediate HTML skills.
  • Prior experience in the Microsoft Office Suite, and a Microsoft Word superuser.
  • Prior coordination experience required.
  • IT experience is preferred

ATR guarantees equal employment opportunity to all qualified applicants. All qualified applicants will receive consideration for employment, without regard to sex, age, race, color, national origin, religion or disability.

ATR offers competitive compensation packages, scaled to the experience level of the candidate, which will include variable sales compensation. Employee benefits include medical, dental and retirement programs.


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