Project Engineer

About this position The Project Engineer’s mission is to provide project and technical support services to ATR’s domestic and international clients. This technologically-savvy, personable individual will conduct key software configuration engineering, requirements consulting, user education, and provide ongoing technical support. We are looking for a team player with technical know-how, an aptitude for learning quickly, and communication skills that adapt to various audiences. We need someone who can demonstrate our software to clients, gather requirements for software configuration, and provide instructional services as needed. This position reports to the Director of Project Services and provides project and technical support services to our clients. About the Company ATR deploys innovative technologies and best techniques to deliver accurate, human-factored content to workers in any format, on any device, enabling each worker to perform flawlessly and safely every time. ATR’s flagship software, SmartProcedures, is a procedure lifecycle system used to improve usability and overall management of procedures throughout many industries. Our number one priority is to produce better quality procedures for maximum safety and operational performance. We strive for continuous improvement and innovation and incorporate human factor engineering to ensure workers get the information they need, when they need it, how they need it. The markets we serve include chemical, refining, nuclear, energy, pharmaceutical, and manufacturing industries. Reports To: Director of Project Services Status: Full-Time, Exempt Location: Houston, Texas Apply
Responsibilities Travel to client sites for requirements gathering and software demos Configure software and database according to client requirements Perform classroom and web-based instruction Create job aids Develop computer-based quizzes and test questions Provide technical support to clients Submit weekly reports, site acceptance reports, and other reports as requested Experience Domestic and international travel Strong communication skills (verbal and written) Experience giving compelling presentations to a variety of audiences using visual aids, PowerPoint presentations, and software demos Multitasking multiple projects and duties Good troubleshooting skills for software/environmental issues Work closely with customers to develop custom configuration Highly technology-savvy Adept at learning and demonstrating technical software Requirements Able to travel 50-75% (domestic and international) Possess a credit card for travel expenses and reimbursed for approved travel expenses Possess a valid passport for international travel Must possess excellent written and verbal communication skills Must possess excellent interpersonal skills Must possess the ability to function independently and exercise professional judgment Must possess the ability to train others Must possess the ability to understand the implications of new information for both current and future problem-solving and decision-making Must possess the ability to monitor and/or assess performance of self, other individuals, or organizations to make improvements or take corrective action Must possess the ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems Must possess the ability to be a critical thinker Must possess decision making abilities to make recommendations Must possess excellent reading and written comprehension skills Must possess skills with Microsoft Office and other software tools Benefits Our competitive salary and benefits package includes commissions, bonuses based on individual performance, reimbursement for pre-approved business expenses, 401K matching, dental insurance, medical insurance, prescription drug coverage, life insurance, and paid sick and vacation time. We are an Equal Opportunity Employer. No recruiters or agencies without a previously signed contract. Only candidates whose profiles closely match requirements will be contacted during this search, and all candidates must complete the online questionnaire in order to be considered. Respond by way of this ad only. No phone calls please. QUALIFIED CANDIDATES ONLY PLEASE! NO AGENCIES. Principals only. Recruiters, please don't contact this job poster. Do NOT contact us with unsolicited services or offers.